Question 1

What payment methods do you accept?

Accepted Answer

We currently operate via monthly invoicing; however, we're working hard to accept debit cards, major credit cards, and PayPal for your convenience.

Question 2

Are there any setup fees?

Accepted Answer

No, we do not charge any setup fees. You only pay for the plan you choose.

Question 3

Can I change my plan later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time to suit your needs.

Question 4

Is there a discount for annual subscriptions?

Accepted Answer

Yes, we offer discounts for annual subscriptions, allowing you to save more. You can email us at sales@qrkey.co.uk to discuss.

Question 5

What happens if I exceed my plan limits?

Accepted Answer

If you exceed your plan limits, we'll notify you with options to upgrade to a higher plan or pay for additional usage.

Question 6

Are there any hidden fees?

Accepted Answer

No, we pride ourselves on transparency. All costs are detailed upfront, with no hidden fees.

Question 7

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time without penalty.

Question 8

How do I contact support for billing questions?

Accepted Answer

You can reach our support team via support@qrkey.co.uk for any billing enquiries.

Question 9

Is there a free trial available?

Accepted Answer

Unfortunately, free plans are not available; however, our plans start from just £2.50 per QR code, per month.

Question 10

How is my billing cycle determined?

Accepted Answer

Your billing cycle starts on the date of your initial subscription payment and follows either a monthly or annual plan. We bill at the end of each month, so your initial payment may be lower if you start mid-month.

Question 11

Can I receive an invoice for my subscription?

Accepted Answer

Yes, you'll receive an invoice to your inbox each month for your safe keeping.

Question 12

Do you offer custom plans for large enterprises?

Accepted Answer

Yes, we offer customisable plans for large enterprises to meet their specific requirements. Please contact us at sales@qrkey.co.uk to discuss options.

Question 13

Can I pause my subscription without cancelling?

Accepted Answer

Depending on the plan, some subscriptions may offer a pause option. Contact support for details.

Simple, straightforward pricing.

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